Phone Answering Service

How Much Does a Government Answering Service Cost?

In general, the average cost to use a Government answering service will be $1.09/call, or $139/month. Keeping in mind that almost 95% of call centers bill by actual time used, which is generally measured in 1 to 13-second increments.

Most answering service companies for medical offices will give you a free trial in order to give you an accurate quote of what ongoing services would cost. If you’re ready to be connected with call centers in your area, request free quotes today.

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TipsSmart Questions to Ask Before Hiring a Government Answering Service

  1. Do you offer flat rate billing (very uncommon these days)?
  2. Do you charge extra for holidays?
  3. How many second increments do you bill in (the lower the better)?
  4. How do you protect caller information?
  5. Do you have experience answering calls for Government offices?
  6. Do you offer a free trial?


Government call center services must be treated very carefully and with the highest standards of conduct. SAS can help to provide professional and confidential service to local, state, and government agencies in the defense, housing, law enforcement, transportation, utility markets, and more. Our agents will answer your calls 24/7/365 and take accurate messages using highly professional-speaking remote receptionists and virtual secretaries. Instantly receive your messages by call transfer, text to cell, email, or fax. Our Government Answering Service employees have the proper training to screen any type of call and handle those messages accordingly.

In many cases, government calls are answered by digital voice messaging systems, with tons of prompts to select from and the downside is that the caller often ends up in the wrong department or does not leave enough information thus making it difficult to determine how to handle the message. Through custom scripting, our callers will field every call and make certain the message is complete and ends up in the right hands.


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SAS will connect you with state-of-the-art services for a small fraction of what you’d expect to pay. Never miss another call and enjoy customized call routing features, after-hours and emergency call answering, professional live operators on holidays, nights, and weekends, appointment setting, and other affordable call center services. So whether you are looking for a flat rate phone answering service, call screening, or call overflow we have solutions for the small business and fortune 500 companies that will deliver the best service that is surpassed by none.

Call Center Services For Government:

Federal Agriculture
State Environmental
Local Law Enforcement
Human Defence Human Services
Transportation Defense

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Government Answering Service Cost August 31, 2012