How Much Does a Small Business Answering Service Cost?
In general, the average cost to use a small business answering service will be $0.78/call, or $84/month. Keeping in mind that almost 95% of call centers bill by actual time used, which is generally measured in 1 to 13-second increments.
Most answering service companies for medical offices will give you a free trial in order to give you an accurate quote of what ongoing services would cost. If you’re ready to be connected with call centers in your area, request free quotes today.
Smart Questions to Ask Before Hiring a Small Business Answering Service
- Do you offer flat rate billing (very uncommon these days)?
- Do you charge extra for holidays?
- How many second increments do you bill in (the lower the better)?
- Do you have Spanish-speaking operators?
- Do you answer phone calls 24 hours a day?
- Do you offer a free trial?
As a small business, every call is important and when you don’t connect with the first-time caller you risk losing the customer altogether. For small businesses budgets can limit hiring a receptionist and they also need someone to answer calls after normal hours. We will help you find call center agents who will answer your phone calls 24/7/365, schedule appointments, take accurate messages, and best of all your clients will never know they are speaking with a service. We know how important first impressions are and at SAS you can always be assured that we only employ highly professional speaking remote receptionists and virtual secretaries. Instantly receive your messages by text to cell, email, or fax. An Affordable Small Business Answering Service will always be there whenever you’re unavailable to the telephone.
Even new businesses that are marketing tend to constantly have inbound calls and those phone calls can often times arrive when you are busy, with customers, or after hours. A professional answering service will lower your overhead and substantially increase your efficiency while providing customer service that meets or exceeds your competitors.
SAS will connect your small business with a call center the delivers state-of-the-art services for a small fraction of what you’d expect to pay. Never miss another call and enjoy customized call routing features, after-hours and emergency call answering, professional live operators on holidays, nights, and weekends, appointment setting, and other affordable call center services. So whether you are looking for a flat rate phone answering service, call screening, or call overflow we have solutions for the small business and fortune 500 companies that will deliver the best service that is surpassed by none.