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Customer Support For Improved ROI

mcynar On May 19, 2014   /   Answering Services, Customer Service   /   Leave a comment

Discovering How Customer Support Improves ROI Studies show that poor customer support can cause as much as 39% of clients to purposefully avoid vendors for as many as two consecutive years, but on the opposite side 24% of clients that reported a good experience would actually seek

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Customer Retention Through Customer Service

mcynar On May 19, 2014   /   Answering Services, Customer Retention, Customer Service   /   Leave a comment

Quality Customer Service is a Key Ingredient to Retaining Clients One thing that successful businesses have in common is they understand the important role that inbound customer service plays in retaining their clients and improving ROI. According to a report by sage the risk of getting it

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How Much Do Answering Services Cost?

mcynar On March 11, 2014   /   Answering Service Pricing, Answering Services   /   2 Comments
How Much Do Answering Services Cost?

How Much Does a Telephone Answering Service Cost? On average a live answering service is going cost a small business with normal usage times somewhere between $12 – $43 a week. The real question is what determines the actual cost of an answering service and what can

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